Privacy Policy

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Phillips Property Nexus is a serviced accommodation provider offering short- and medium-term stays across various UK locations. Our website address is www.phillipspropertynexus.co.uk

When you interact with our site, we may collect the following personal information:

• Booking Details: Name, email address, phone number, payment information, booking dates, and property preferences.
   
• Contact Form Submissions: Name, email address, message content.
   
• Website Usage Data: IP address, browser type, pages visited, time spent on the site (collected via cookies – see below).
   

We use the information you provide to:

• Process and manage your bookings
   
• Communicate important stay-related information
   
• Respond to your enquiries
   
• Improve our website and services
   
• Send occasional updates (only with your consent)
   

We process your personal information under the following lawful bases:

• Contractual: To fulfil our service to you (e.g. confirming a booking)
   
• Legitimate Interests: To improve our service and communicate efficiently
   
• Consent: For marketing communications, where explicitly given
   

We do not sell your information. We may share it with trusted third parties only when necessary to:

• Process payments (e.g., Stripe, PayPal)
   
• Manage bookings through booking software or platforms
   
• Provide services during your stay (e.g., cleaning teams)
   

All third parties are required to respect the confidentiality and security of your data.

Your data is stored securely using encrypted systems and is only accessible by authorised staff. We retain personal information only as long as necessary to fulfil the purpose it was collected for, including any legal or tax obligations.

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
   
• Request correction of inaccurate data
   
• Request deletion of your data (where applicable)
   
• Object to or restrict how we process your data
   
• Withdraw consent at any time (for marketing)
   

To exercise any of these rights, contact us at phillipspropertynexus@outlook.com

Our website uses cookies to enhance your experience. You can choose to accept or reject cookies via your browser settings. See our [Cookie Policy] for more details.

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of these websites.

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Phillips Property Nexus
Email: phillipspropertynexus@outlook.com
Phone: +44 7812 563414